case studyMarch 1, 2026
Conad speeds up price updates with ESL rollout across 54 supermarkets
In Central and Southern Italy, electronic shelf labels reduced shelf-price errors and accelerated daily promotional campaigns.
trend
February 14, 2026
Pharmacies: mobile queue notifications grow for prescription pickup
More local pharmacy networks are adopting digital tickets with push alerts to reduce crowding and waiting-room pressure.
In Q1 2026, several local pharmacy networks adopted digital ticketing with mobile notifications to alert customers when their turn is approaching.
Why it works
Customers can wait outside the waiting room and return at the right time, improving comfort and internal space management.
Benefits for pharmacies
- Less crowding during peak hours
- More predictable counter flows
- Better perceived experience for recurring patients
2026 outlook
The combination of ticketing, service booking, and medication reminders is becoming a strategic axis for urban pharmacies.
Related articles
trendFebruary 27, 2026
Carrefour pilots live queue monitoring in assisted departments
Real-time displays and peak analytics help store teams reallocate staff during high-traffic windows.
innovazioneFebruary 22, 2026
Coop strengthens digital signage in fresh-food departments
New dynamic playlists on in-store displays improve promotional communication and daily commercial priority management.
case studyFebruary 19, 2026
Esselunga pilots assisted self-checkout with guided interfaces
In pilot stores, new guided flows reduce support requests and speed up checkout-area throughput.
innovazioneFebruary 12, 2026
Retail: AI forecasting to predict in-department queues
Early implementations combine historical data, weather, and promotions to anticipate peaks and optimize staffing.
case studyFebruary 25, 2026
How Pewex cut wait times by 40% with kiosks and integrated displays
The Roman supermarket chain Pewex installed queue management kiosks and department displays across 12 stores, halving wait times at served counters.